Privacy Policy


We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the General Data Protection Regulation brought into force in May 2018).


We will never collect sensitive information about you without your explicit consent. The personal information which we hold will be held securely in accordance with our internal security policy and the law.


We will give you the chance to refuse any marketing correspondence via writing or email from us in the future.


The type of information we will collect about you includes:

your name

address

phone number

email address

event attendance

donation history


If you have chosen to receive information from us either by writing or email we will use your personal details to keep you informed about events, news and offers that we think will be of interest to you. We may also use the information to process any transactions you undertake with us and for internal administration and analysis.


We do not disclose your information to third parties. We do not sell, rent or trade your personal information to third parties.


Please note that tickets to our concerts are sold through third-party ticketing services, such as Ticket Source. Donations are handled through another third-party service, PayPal. Whilst we will not disclose your personal information to any of them, the use of these services is subject to the services’ own privacy policies, and they may handle your personal information differently to us. Please refer to the privacy policy of each service for more information.


The information we hold will be accurate and up to date. You are entitled to view, amend, or delete the personal information that we hold. If you have any questions about what data we collect, or how we use it, please get in touch and we will be happy to help. You can check the information that we hold about you by emailing us at mail@northernstarfestival.com.


If you find any inaccuracies we will delete or correct it promptly.


We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.


By disclosing your personal information to us using this website, by email, over the telephone or in person, you consent to the collection, storage and processing of your personal information by the Northern Star Festival in the manner set out in this Privacy Policy.